These Terms & Conditions govern the provision of services by DT Facilities. By engaging our services you agree to these terms, which are subject to Spanish law.
Services
We provide facilities management services as agreed in your individual proposal. The specific scope, schedule and pricing are set out in that proposal, which together with these terms forms our agreement.
Bookings & cancellations
Bookings are confirmed in writing. Please provide reasonable notice of any cancellation or change to scheduled visits, as set out in your proposal.
Right of withdrawal
Where you contract our services as a consumer at a distance or away from our premises, you have a 14-day right of withdrawal under Royal Legislative Decree 1/2007 (TRLGDCU), the Spanish consumer protection law. If you ask us to begin the service during that period, you may be charged for the part already performed.
Access & key-holding
Where we hold keys or access your property, we do so securely and with full accountability, and use access solely to provide the agreed services.
Payment
Payment terms, and any applicable IVA (Spanish VAT), are set out in your proposal. Invoices are payable within the agreed period by the agreed method.
Liability
We carry comprehensive insurance. Our liability is limited as set out in your service agreement and by applicable Spanish law, and nothing in these terms excludes liability that cannot lawfully be excluded.
Governing law & jurisdiction
These terms are governed by Spanish law. Any dispute will be subject to the courts of Málaga, without prejudice to any mandatory consumer rights that entitle you to bring proceedings before the courts of your place of residence.
Contact
Questions about these terms? Email hello@dtfacilities.es.